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Who we are

Our Board 

The UDL Board provides strategic direction and governance.  It oversees management and ensures there are sufficient resources and finances to realise the company’s functions. Specifically, it:

  • appoints the Commissioner taking into account candidates’ objectivity, qualifications (including legal and/or alternative dispute resolution qualifications), experience and personal attributes; and subsequently
  • supports the development of skills of the Commissioner
  • works with the Commissioner on succession planning
  • approves the remuneration policy for Commissioner and Deputy Commissioner.

Our five member Board is made up of an independent chair and four independent directors, following advice to the relevant Minister.

Our advisory committees

Our advisory committees provide advice, recommendations and consultation on issues that affect both the industry and its customers to the Utilities Disputes Board.

Our team

UDL has a great team of people who are here to help to help you resolve your utility issues – and you can meet some of the team here.

Our Board
Our Board provides strategic direction and governance, overseeing management and making sure we have sufficient resources. 
Our Board
Our advisory committees
Our advisory committees provide advice, recommendations and consultation on issues that affect both the industry and its customers to the UDL Board.
Our advisory committees
Our management team
UDL has a great team of people, here to help you resolve your utility issues, whether electricity, gas, water, telecommunications, or broadband installation (shared property). You can meet some of us here.
Our management team