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Contact us

Contact Information

Phone: 0800 22 33 40 or + 64 (0) 4 914 4630


Mail: Freepost 192682, PO Box 5875, Wellington 6140

Physical address: Plan IT House, L6, 22 The Terrace, Wellington 6011

Office Hours 

Monday to Thursday 8am to 6pm

Friday 8am to 5pm

Saturday 9am to 12midday

Sunday closed

Our office does close at 5pm, however you can arrange to come in and talk with the staff, at another time Monday to Friday 8am to 5pm.  


Live Chat

You can also contact us via Live Chat – bottom-right of our website. If you contact us outside of our office hours we take down your details and aim to contact you the next business day. 

Want us to contact you?

You can use the general contact form to request a call back from our staff.


Media Enquiries

For media enquiries email Diana

You can also call or text 0212880552.


Provider Membership Enquiries

For any membership enquiries please email