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UDL is about people and how we work together with both consumers and providers to sort complaints. You will work with amazing people. 

He aha te mea nui o te ao | What is the most important thing in the world?
He tangata, he tangata, he tangata | It is the people, it is the people, it is the people

You will help people resolve issues around the provision of water, gas, electricity and fibre installations (shared property). 

We love what we do and we hope you will too!

We are a team that does great work together often changing lives in the process.  We all need a little bit of sunshine in our lives and we make that happen. We are always on the lookout for people who have passion and drive to help others and make a difference.

 Here just some of what makes UDL a great place to work:

  • Te Reo Māori lessons
  • adherence to the principles of  Tiriti o Waitangi | Treaty of Waitangi
  • incorporation of tikanga mediation into our practices
  • flexible working 
  • parental leave policy that includes x2 weeks paid leave for a partner of a primary carer
  • three days additional leave (gifted) between Christmas and New Year 
  • generous professional development opportunities
  • wellness days 
  • fresh fruit each week  
  • sports team
  • the great Aotearoa 'quiz' a highlight each day  
  • birthday celebrations and pressies  
  • flu vaccines
  • recognised Living Wage Employer. 

Our values

Independent   |   Fair   |   Accessible   |   Innovative   |   Respectful

Motuhake   |   Matatika   |   Whakatapoko   |   Auaha   |   Whakaute  


Come back to this page to check out any vacancies we have.

No Vacancies at this time

I see it as a major part of my role to create an environment where everyone at UDL loves working here as much as I do.
Markus Frey, Senior Manager Strategy & Innovation