Consultations & Reviews

From time-to-time UDL undertakes consultations. As this happens it will be documented on this page. This page records the outcome of completed consultations on changes to Utilities Disputes (previously EGCC) Scheme rules.

Five Year Independent Review

Clause 15 of Schedule 4 of the Electricity Industry Act 2010 requires UDL to review the complaints scheme for electricity and gas providers every five years.  This review was carried out by Professor Ron Paterson, ONZM.

You can find the Review here and the Board Response here