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Information sheets

UDL has information sheets in English, Te Reo and other languages to help you understand how we can help you.

We have two information sheets that you can view online or download and print to read later that tell you about how UDL can help resolve issues you may have. 

 

More information 

Understanding your electricity bill

Back bills or catch-up bills

High power bills

Disconnections

Electricity and gas when you’re renting

Looking into your complaint - water

There are also other agencies out there that may be able to provide financial assistance and guidance. Go to Useful Organisations on our website.