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Whakatūpato Mahi Nuka

Stay aware and protect yourself

Utilities Disputes Ltd (UDL) is aware of a potential scam, where customers are asked to provide money, login details or passwords in return for a discount on their internet or energy bill.

Please note that under no circumstances will we ever contact you to ask you for money, your login details or password.

If you receive a suspicious call or contact from anyone describing themselves as from UDL, you should:

Other helpful sites

For further information on how to identify scamming attempts, please view the Consumer Protection website via

Netsafe also provides helpful advice via Scams Archives - Netsafe – Providing free online safety advice in New Zealand.

UDL takes any risk to consumers seriously. If you have any questions or want any further guidance, please get in touch.